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Writing resumes for those employed in non-profit
positions has included grant writers, agency managers, counselors,
program managers, recreational coordinators, association managers
and volunteers for political, women's programs, counseling centers
and many others.
Writing resumes for non-profit positions is
often unique because clients are either trying to transfer experience
in the private sector to this field or those with non-profit
experience are working to market their skills in the business
or corporate sector. Both are easily done by categorizing and
identifying skills from either field that are transferable and
needed in the position being sought.
For example, Tim had been a manager for a
men's half-way house since graduating from college ten years
ago. The half-way house provided long-term but temporary shelter
for those on prison work release. Feeling burnt out on low pay
and high responsibility and stress levels, he decided he would
like to make a change to the corporate world as a manager. But,
he found his resume landed him very few interviews and he received
no job offers. One position was for a City Department overseeing
Customer Service programs with responsibility for staff training,
budget control and extensive problem solving. When Tim read the
job description he felt he had all the skills requested but didn't
land the job. Take a moment and read the headings from Tim's
before resume. Do they match the Customer Service Management
position? Then read the after section. Which is the strongest?
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Before:
Non-Profit Agency Director, Farrell's Shelter 1985 - Present
After:
Client Services and Operations Management
Administration
of Client Service Programs
Staff Training and Supervision
Departmental
Budget and Expense Control
Client Services / Problem Solving |
$9,000 Salary Increase
The first resume workshop in this site shows how Fran's after
resume resulted in a $9,000 salary increase. Fran wanted a $33,000
Corporate Customer Representative job but her resume created
an image of her being at a $20,000 to 24,000 salary level --
that's $9,000 to $13,000 beneath her goal.
What Level Does Your Resume Market
You At?
If you are curious to see what level your resume is marketing
you at
then be sure to read and use the graphing techniques
in my first workshop. By graphing the job titles used in Fran's
resume it's easy to see why her resume failed
and once
you understand this
you will understand why the majority
of resumes fail. You'll then understand how to analyze your job
titles and see if you are better off using them or replacing
them with skill headings that market you more effectively.
Most People Have Job Titles that
Weaken Their Image
I estimate that at least 85% of all job seekers have job titles
unrelated to their current career goals
and that they
are much better off using skill headings rather than job titles
to land higher salaries and double and triple their interview
rates.
For example, Fran had been
a Directory Operator but in most people's minds that doesn't
sound like she's at the level of a Corporate Customer Representative
making $33,000
that's because most people don't view directory
operators as providing true customer service. Most people say
that Directory Operator sounds like someone making only $20,000.
However, by using the 12 Questions in my Proven Resumes Series,
Fran wrote a new description of her duties as a Directory Operator
that described her being selected out of 100 Directory Operators
to provide specialized Customer Service to the Governor's Office
and Political Dignitaries in the Washington State Capitol
now that information begins to change our image of Fran doesn't
it? That makes her sound much more like someone being able to
command $33,000.
Which sounds like a better
match for the $33,000 Corporate Customer Service Representative
goal
her old job title of Directory Operator
or
a skill heading like Customer Service Representative to State
of Washington Account. In Fran's actual resume we used the heading
of Customer Service Representative but you can see how you can
play with skill headings to control and elevate your image
this is one strategy I explain in detail with examples throughout
my book, Proven Resumes: Strategies That Have Increased Salaries,
and one of the strongest things I can offer you as a resume writer
just in case you don't have the time or patience to write
your own.
Going from 0% to 100% Interview Rate
By using skill headings that matched her goal, Fran went from
a 0% interview rate to a 100% interview rate -- meaning none
of her prior resumes had landed an interview but her new resume
landed an interview for each position she applied for.
Click here to learn other
ways we improved Fran's resume and landed her a job paying $9,000
more click here
to read
my first set of resume workshops! If you've entered my site via this page, be sure
to go to my main website's home page for an overview of more
than 60
Free Resume & Job Search Workshops that include tons of Resume Tips for 45 Career Fields,
Job Search, Electronic Resume, Cover Letter, Interviewing, Networking
and Confidence Building strategies.
The testimonials throughout
my site describe salary increases ranging from $10,000 to $30,000
and more. Here's one of my most recent ones:
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Regina, the resume you wrote
caught the attention of the world's leading software manufacturer.
Thanks for helping inspire me through your thoughtful questions
and objective interpretation of my work history.
I'm sure it made a big difference
in my ability to be recognized in a competitive environment and
cross the $100,000 threshold. By the way, the offer I accepted
was an increase of $25K annually (21% increase).
Rachel Pizarro, Senior Sales
Account Executive / Operations Manager |
In Summary
Like many leaving the non-profit arena,
bringing up the name of the shelter early in Tim's resume weakens
his image. As you've seen, by focusing on skills versus job titles
and the agency name, Tim's new resume presents him as much better
qualified to move into a City Department overseeing customer
service. As you work on your resume, analyze each of your titles
and names of the agencies you've worked for. If they match the
position you want then use them. If they don't then replace them
with skill heading as we did with Tim's new resume, or de-emphasize
them by listing them at the bottom of your resume.
If you need additional help identifying your
skills and labeling them with strong skill headings, you may
want to consider purchasing my booklet series, Proven
Resumes: Strategies That Increase Salaries. It will take
you through the steps that Tim and I followed to create the skill
headings shown above.
This booklet series is targeted for job seekers
with a salary range of up to $100,000+ and provides over 2,000
skills, skill headings and sample sentences for over 40 career
fields including a list for the social / human service field.
It also provides extensive resume examples and worksheets to
help you identify your skills and market them to match the jobs
you want. For a complete description click on the link below.
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Get All The Information
You Need to Write A Bullet-Proof Resume! |
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Buy
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Strategies That Increase Salaries
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These career-specific
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Training Programs ... generally with experience in other fields. Of
course, the High School Student book was created with High School Students
and their Teachers!
... or Hire Me ...
MASTER RESUME WRITER
PERSONNEL AGENCY OWNER
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AUTHOR OF 15,000 RESUMES ... 13 RESUME BOOKS
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