Home      Resume Services     Testimonials      Contact Info       Resources


RESUME WRITING SERVICE
Hi, I'm Melissa Pontow.  I would like to thank you for visiting my website today.  Here's a little information about me ...

I have been trained as a Master Resume Writer by an international author of 13 resume books who has written over 15,000 resumes for job seekers in the $20,000 to $200,000+ range, including owning multiple websites that have had over 10,000,000 visitors. 

Personally I've worked with clients online since 1997 and taught resume workshops to schools throughout our region.   I've written hundreds of resumes for clients in the following industries to name only a few: Administrative, Accounting, Academic, Computer/IT, Sales/Marketing, HR, Law Enforcement, Legal, and Executive level professionals.  If you would like to read an overview of my qualifications please scroll down this page and review my resume.

The resumes I've assisted clients with have landed salary increases ranging from $2K up to $50K MORE per year!  Here are more testimonials that prove the success of these resume writing strategies! 

RESUME WRITING SERVICE FEES: 
My services cost either $150 ($20,000 to $59,000 salary range) or $250 ($60,000 to $100,000+ salary range).  You also receive the Proven Resumes series $27.80 FREE when you purchase my resume writing service!  

DOES YOUR RESUME HAVE ANY OF THESE PROBLEMS?
-It doesn't create an image that matches the salary/job level you want
-It doesn't provide a short, comprehensive summary of your top 4-5 skill areas 
-It doesn't use $, # and % extensively to drive home your key achievements
-It doesn't market your bottom line achievements, making you highly attractive to potential employers
-It doesn't effectively market your transferable skills
-It doesn't use layout that directs the reader's eye to your top skills in seconds
-It doesn't replace your weak, unrelated job titles with skill headings that match the jobs you want
-It doesn't use subheads that grab attention and drive the reader through your resume
-It doesn't omit work history dates that make you appear too old
-It doesn't convince employers that you are well qualified and a top candidate
-It doesn't capitalize on most your relevant experience, even if it's short
-It doesn't prioritize your most important skills for maximum impact 
-It doesn't create an image of your skills strong enough to drive the interview forward
-It doesn't market you strongly enough to offset an employer's risk in hiring you
-It doesn't effectively market your lower level jobs if you are a recent graduate
-It doesn't de-emphasize your short or erratic work history


PROBLEMS YOU MAY BE FACING
You may also be experiencing one or several of the following problems. 
-You've sent out hundreds of resumes but only landed 1-2 interviews
-You are landing interviews but getting terrible salary offers
-You get 2nd & 3rd interviews but don't get hired
-You are trying to make a career change but can't get interviews
-You need a higher salary but you don't look qualified
-You want management, have the skills but not the titles
-You are a recent graduate, but can't get interviews for better jobs
-You have skills for a better job but can't land interviews
-You are in a highly competitive field and need a very strong resume
-You are re-entering the workforce after an absence and can't get any interviews
-Interviewers tell you, 'You are overqualified.'
-Interviewers tell you, 'You are underqualified.'
-You are an executive with a limited pool of jobs you can apply for, therefore your resume must maximize each contact and generate interviews at every possible turn

If you identified with any of these statements, rest assured that I have dealt successfully with all of these issues teaching resume workshops and assisting clients online. 
 

WHAT I OFFER YOU AS A PROFESSIONAL RESUME WRITER
My forte in creating resumes is:

First, truly caring about the work I do.  I realize that resumes impact how my clients feel about themselves and their skills. Resumes also have a dramatic impact on our standard of living based on the salaries we generate or loss of income we experience due to a weak resume that generates few or no interviews, or an extended job search--often without a paycheck.

Second, the resume strategies that I use integrate proven advertising techniques (how to direct and control the eye path, how to create content that sells) into the creation of resumes that really do stand out!  Clients report that their resumes get selected out of 400 to 2000+ resumes--and that they not only land the interview--they get hired!  Now that's a real feat!

Third, by asking specific questions I've learned over the years, I can quickly obtain key data from clients that elevates their resumes, self-image and self-confidence by leaps and bounds.  For example, I worked with someone who oversees Global Telecommunications accounts.  Her old resume had this statement buried in a block of other uninteresting statements: 


Provide pre and post sales support for global accounts. 

When asked: "What is the level of revenue generated from such accounts? How many projects do you manage annually?" She said, "I manage the XXX account with a current annual revenue plan of $84 million.  As the Global Service Installation Lead, last year I managed 525 projects; 200 new installations and 325 maintenance projects."  Compare the statement above to her new one below, along with the bolded subhead I used to start that section:

Management of Global Service Installations for $72 Million Account - Lead the Global Service Installation Team in management of the X account with current annual revenue plan of $84 million; held responsibility for managing 200 new installations and 325 maintenance projects in 2001. 

By knowing what questions to ask and then writing powerful content using my client's answers I am able to achieve a dramatic transformation between before and after resumes. Then understanding how to direct and control the employer's/recruiter's eye path, I very carefully set up job titles and skill headings so that they stand out and quickly grab attention.  Once the entire resume is re-written I then go through it and pick out the most powerful statements in the resume that convey skills in 3-5 major areas (those employers will be most interested in based on each person's specific career goals) and use that to write the objective and summary of qualifications section.

Fourth, creating skill headings and subheadings that highlight the true skills clients have.  For example, I taught a resume workshop and I asked the group to underline skills in an Administrative Assistant ad, place all related skills together, and then create skill headings for each set of skills.  It was evident how much better I was at this than the average HR person.  Their skill headings were generic and weak.  For example, one of the skills requested in the ad was Create and Maintain PC DatabasesThey came up with Computer Skills as a skill heading.  My skill heading was PC/Database AdministrationWhich skill heading conveys a stronger image and ability to work at a higher level as an Administrative Assistant?  Which heading makes this person sound like he/she is worth a higher salary? 

Working with this same group we analyzed an ad for a CEO/General Manager, which listed these skills: 
Human resources management, labor laws and union contract negotiation.  
Oversee facility and employee expansion programs.  
Supervising up to 200 staff in multi-site locations.  


The class came up with headings like HR Management. My skill heading was: Multi-Division HR Management & Corporate Expansion Management.  Which heading will be most effective in grabbing this particular employer's attention?  Landing more interviews?  Landing a higher salary?  

Lastly, when you've ordered my resume service you'll receive the Proven Resumes series free of charge ... clients find through the process of my writing their resume with them ... that they learn a tremendous amount about how to create a resume that elevates their image, ability to land more interviews and negotiate higher salaries.  This knowledge combined with the 350+ pages in this book, results in clients telling me that they have gained far more than the $150 or $250 spent for a new resume.  Clients report they now understand how to control not only their current job search but future job searches ... how to successfully apply for a greater range of jobs ... make a career move ... and market themselves more effectively on the job to achieve accelerated career growth and promotions. 

Once clients understand the strategies used to improve their resume ... they are able to combine and strengthen this knowledge by reading the Cover Letter portion of the free Proven Resumes series ... and create cover letters that increase interview rates 200% to 300% or more.  Clients report a similar response when needing to convert their resumes to electronic format.   By using the electronic resume section of the book ... many have reported generating a 200% to 500% increase in online hits to their resumes ... they feel like they finally know what they are doing online in their electronic job search.  Helping clients achieve this sense of personal power is always my goal and is what gives me renewed career satisfaction and success.

This Works for All Industries and All Salary Levels
When I work with clients, I apply the same process whether it's for a retail clerk, secretary, manager, laborer, executive, or high-tech professional--although it is very individualized based on the questions I ask due to each person's unique set of skills, goals, and career.  First I need to understand what each person's career and salary goals are, then I review and analyze the job ads they send me to identify key skill requirements ... then based on all of this information I ask each client specific questions to pull answers from them that I use to rewrite the entire resume. 

Asking questions is probably the most important thing I do for clients ... since most of us feel stonewalled when it comes to writing our own resumes.  I bring a skilled, fresh perspective to the resume and combine it with strategies proven to grab attention, sell the person at their highest level, and insert key achievements that are unique to each client so that they shine ... the vast majority of resumes do none of this!

The Process I Go Through to Write Resumes is Very Individualized
And Much Different That What Most Services Provide!

Many online resume services have you fill out a form and then write your resume based on that information.  The form is a list of generic questions that are not based on your particular career, salary goals, work history, education or special achievements.  Personally, I don't see how anyone could create the strongest resume possible without first reviewing this information and then beginning to ask specific questions.  That's why I like to receive your resume, 2-3 paragraphs describing your career and salary goals and 2-3 job ads that are representative of the types of jobs you want ... so that I can review this information ... and based on all of it ... begin asking you questions. 

Some large resume writing services charge $95.  That sounds like a great buy ... but if you've considered such a service--keep in mind that a good resume takes me a minimum of 2.5 hours and I have 10 years experience which has enabled me to work quickly.  Services charging $95 either have to be putting in only 30 minutes on each resume or they've hired writers that they pay $10 an hour ... many such writers have never written resumes or worked with job seekers---their primary qualification being a degree in journalism (I know because many have contacted me to see if I will hire them).  I do encourage you to check out other services, find out how many resumes each writer has written and ask for testimonials ... also ask for endorsements of that person's work from other career professionals ... if you click here you'll find lots of testimonials about the success these strategies used by College Deans, Employment Security and Workforce Programs as well as what the Executive Director of the Professional Association of Resume Writers had to say after reading Proven Resumes: Strategies That Have Increased Salaries.

Format Tested in Hundreds of Workshops
Generates More Interviews & Higher Salaries

The format we use has been tested extensively in workshops with Human Resource Managers, Employers and Job Seekers.  I've had workshop participants compare typical block summary sections to the summary and qualifications section I use ... the summary section I use always wins.  Same with the subheads I create and use with strong content descriptions versus typical block job descriptions or even bulleted job descriptions found in the average resume.  Weak or unrelated job titles always lose the vote when compared to the skill headings I create.  By testing each section of a resume and using feedback from HR Professionals, Employers and Job Seekers I've been able to create a resume format that is highly effective ... and has generated the testimonials listed in this site.  You'll find that there are very few resume writers that have been trained by a Master Resume Writer that has written over a dozen resume books let alone tested the strategies they use.    

Put the Right Content in Your Resume!
Putting the right content and descriptions in your resume is critical to controlling and elevating your image, landing more interviews and higher salary offers. Here's a before example from a Web Content Manager overseeing a major web site:  

BEFORE STATEMENT:
"Proven record as Web Content Manager who drives product positioning, product promotions and branding messages through a 950-page e-commerce site."

QUESTIONS:
1)
How much revenue does this website generate annually?  
2)
How much have you helped increase website revenue and over what period of time did you accomplish this? 
3)
How many visitors come to the site you manage each year?


NEW HEADING, SUBHEAD & STATEMENTS
WEB CONTENT MANAGER
Driving 100% Increase in Sales for Site Generating $200 Million Annually  
--Manage content, marketing, and positioning of retail products for a 950-page e-commerce site with annual revenues of $200 million.  
--Drive product positioning, product promotions and branding messages through this world class web site attracting over 144 million visitors annually.  
--Role as Web Content Manager has contributed to significant revenue growth which has exceeded a 100% increase in sales over the last 14 months.

As you can see, these statements say much more about the depth of her responsibility and link her image in a powerful way to the size of the company she works for, i.e. $200 million revenue and 144 million annual visitors! Details like these are overlooked by 95%+ of all job seekers and inserting them in a resume makes a tremendous difference in building a strong image that lands more interviews and generates higher salary offers.

How I Write Resumes By E-Mail
How Quickly I Can Complete Your Resume

Before I began writing resumes via the internet and e-mail, I received extensive training by Regina Pontow, Master Resume Writer who has spent  nearly 30 years writing resumes with clients in person asking dozens of questions and then rewriting the entire resume with them.  Working with Regina under time-pressure I learned how to create powerful resumes in an average of 2.5 hours. From those years of experience, I have learned the ability to quickly analyze the top skills needed for particular industries and market each individual's strongest traits and achievements to match the jobs and salary desired.  I now apply the same skills working with resume clients by email.  You send your resume, I ask questions and use your answers to rewrite your entire resume.

I can complete the majority of resumes in 2.5 hours, which is completed in 5 to 8 business days via email correspondence, ($150 for $20,000 to $59,000 salary range or $250 for $60,000+ salary range) if the resume contains only 4-5 jobs.  Those that contain 6 to 8, or 10 jobs can take a bit longer to complete.  If you are concerned about how long it will take me and if the cost will be more than the $150 or $250 session, send me a short note to pontow8@comcast.net with your resume and I'll give you an estimate of the cost and time required.  There are times when someone can have 6 or more positions in the resume but it doesn't take longer to complete - such as older experience that is good to list in order to show experience but doesn't need to be described in detail.  Again, send your resume with a short note and I'll be glad to provide you with feedback on cost and time estimates. 

Generally, I like to have 5 to 8 business days to complete your resume (see next paragraph if you need your resume more quickly).  That includes sending your information to me and the first day my reviewing it and sending you initial questions.  I usually put you back on my schedule the day after you return answers.  Then I revise the first job in your resume and send it to you for review.  You return it and I put you back on my schedule the next day.  I then revise the rest of the body of your resume and send it to you for review.  You return your comments or changes and I put you back on my schedule for the next day.  Then I write the objective and summary section and send it to you as a final draft.  In this way we actively work together and you are able to let me know what you like or if there is some additional area of expertise you would like included or emphasized.  

If You Need Your Resume More Quickly
If you need your resume sooner than 5 to 8 business days, send me a note with your resume and let me check my schedule to see if I can fit you in.  I don't take rush jobs that I charge additional fees for because I won't bump existing clients who have already paid.  I don't feel it's fair or professional for me to put off a prior client's work for a day or two so that I can complete a job that I will be paid more for.  However, if you need the work done more quickly and I have time to do so without bumping anyone else, then I will let you know if I can meet your timeline.

The First Session / What I Need From You
1) ... $150 Entry to Mid-Management Resume Consultation 
($20,000 to $59,000 salary range) 
 
... $250 Resume Management to Executive Consultation 
($60,000 to $100,000+ salary range)
Or call, Me at 1-509-954-9646 and provide your credit card information by phone.

2) e-mail me your resume as a Word attachment in .doc or .rtf format to pontow8@comcast.net

3) e-mail me 2-3 paragraphs describing the types of positions you want along with a short description of your career and salary goals to pontow8@comcast.net

4) e-mail 2-3 ads for the types of positions you want (if in higher income brackets where positions aren't typically advertised please provide a recruiter's job description or an overview of what you feel employers will be looking for when hiring for the jobs you want). Please copy and paste the information from the ads into the body of your email or into a Word document and email the ads to pontow8@comcast.net

5)
read the credit card authorization form and type in your name, address, city, state, zip and your email address certifying that you authorize the charge to your credit card, then save the file and attach it to an email to me at pontow8@comcast.net. If someone else is letting you use their card and it will be charged under their name, please have them read the credit card authorization and fill out the requested information and then send the file to me from their email address so that their email address is verified and associated with the approval.  

You Receive Your Resume By E-Mail and You Keep The Master File
Your completed resume will be sent to you as an email attachment that you can save to your hard disk or on a floppy disk which allows you to produce as many copies as you like.

Cover Letters and Electronic Resumes
Cover letters generally take me an additional 30 to 45 minutes to write (additional fee of $50). As already mentioned, most clients find that after working with me on their resume and reading the cover letter portion of my Proven Resumes series that they are able to write powerful cover letters.

Some clients wish to have their resume converted into an electronic, plain text, ASCII format. Generally it takes me 45 to 60 minutes (additional fee of $35) to convert the resume into an electronic format and to compile a comprehensive keyword summary list for the top and body of the resume.  However, many clients find that by applying the strategies in the electronic resume section of my book, that they are able to successfully convert their own resumes to ASCII format!

If you still need information on my qualifications, simply scroll down to review my resume.  I look forward to working with you and helping you improve your resume!    Melissa Pontow

 

MY RESUME:

Melissa Pontow
e-mail: pontow8@comcast.net

Professional Resume Consultant
Over 10 Years Experience Writing Resumes, Presenting Resume & Career Workshops
Writing Resumes for Job Seekers with Incomes up to $200,000 from Diverse Industries
Being Trained as a Master Resume Writer by Industry Recognized Master Resume Writer
Teaching & Presenting
to Schools, Universities & Career Events Region-Wide

Resume Writing Writer & Career Workshops 
Online Resume Writing Service, JobRescue.com  1995 to Present
Manage & Operate Online Resume Writing Service via Referral from  www.ProvenResumes.com & www.Free-Resume-Tips.com Globally Recognized Sites 

•  Business Management - Remotely administer all phases of the ordering process, financial functions, bookkeeping, bank deposits, tax reporting, and documentation.  Maintain accurate files and client confidentiality in all correspondence.  Perform scheduling, reception and office maintenance as needed.
•  Resume & Career Workshops - Taught and assisted with resume writing and career related classes/workshops for High School, College and University students with 25 to 200 attendees.
•  Resume Writing Achievements & Clientele - Achieving increased salary levels resulting in hundreds of testimonials by satisfied clients.  Writing resumes for a diverse range of online clientele, industries and jobs which have included the following, to name only a few:

Administrative / Clerical:
  Administrative Assistant, Receptionist
  Executive Secretary, Personal Assistant
  Office / Business Manager
Academic Resumes:
  Elementary Teacher, ESL Teacher, 
  English Teacher, Kindergarten Teacher
  University & College Instructors
  Coaches, Kinesiology / PE Teacher
Retail Sales & Management:
  Sales Representative / Cashier
  Store Manager, Assistant Manager
  Restaurant & Operations Manager
  Retail District Manager
  National Store Operations Director
Sales & Marketing:
  Outside Sales Representative
  Account Executive, Brand Ambassador
  Regional Sales Manager
  Territory Manager
  Global Marketing Director
  New Business Development Manager
  Pharmaceutical Sales Representative
Human Resources:
  HR Generalist, HR Assistant
  HR Coordinator, HR Director / Manager
  Training & Development Manager
  Benefits Manager, Risk Manager
  HR / Payroll Administrator
Arts / Design & Journalism:
  Seamstress / Professional Dress Maker
  Graphic Designer, Production Assistant
  Desktop Artist, Performance Consultant
  Radio Broadcasting Sales Manager
  Photographer, Technical / Proposal Writer
  TV Editor / Journalist
  Sports Recruiting Publication Manager
Law Enforcement:
  Police Officer, Counter Intelligence Officer
  Security Guard, Night Club Security
  Bodyguard / Personal Security
Law / Legal:
  First Year Associate, Legal Clerk
  Legal Assistant, Legal Aide
  Law Office Administrator
Accounting & Banking:
  Full-Charge Bookkeeper, A/R, A/P Staff
  Financial Analyst, Staff Accountant
  CFO, CPA, Credit Analyst, Loan Officer
  Branch Manager, Buyer
  loan Documentation Specialist 
Computer Resumes:
  Web Content Manager, Web Designer
  Data Network Technician
  Hardware / Software Engineer
  Java / Front End Developer
  Network Administrator
  Software Programmer, SAP Specialist
  E-Commerce Manager
  Information / Network Services
Healthcare Resumes:
  Nurse Practitioner, Charge Nurse
  RN, LPN, Labor & Delivery Staff Nurse
  Laboratory Tech, Medical Assistant
  Medical Coder / Outpatient Manager
  Occupational Therapist
  Dental Hygienist, Dental Assistant
Trades:
  Auto Technician, Painter
  Landscape Manager
  Maintenance Manager, Crew Lead
  Construction Superintendent, Roofer
  Pipe Fitter, Electrician, Cabinet Maker
  Welder
Engineering:
  Mechanical Engineer, Civil Engineer
  Architect, HVAC Engineer / Designer
Executive Resumes:
  Company President, VP, General Manager
  National Sales Director, Product Manager
  Marketing Manager, City Manager
Social Services:
  Social Worker, HIV / AIDS Counselor
  Public Health / Scientific Data Analyst
  TPR Specialist, Child Advocate
  Community Programs Manager
  Programs Director
  Vocational Rehabilitation Counselor

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Business Manager & Webmaster 
Abrams & Smith Publishing Inc., 1995 to Present
Manage Business Functions for Online Publishing Company 
Support President/Owner & Author of Proven Resumes System Sold to Over 25 Countries

•  Office Management & Bookkeeping - Supervised daily office administration, including delegation of duties to receptionist and temp staff.  Managed bookkeeping for over 24,000 confidential files, A/R, A/P, credit card transactions, cash reimbursements, deposits, charge-backs, and reconciled statements for accounts valued over $1.2 million.  Prepared and tracked invoices, license agreements, annual reports, excise tax returns and financial statements utilizing QuickBooks.
•  Executive Scheduling & Events Planning - Managed President's daily online schedule of services and presentations.  Coordinated travel arrangements to presentations and events at colleges/universities, and career fairs, when needed participated in presentations.  Maintained event budgets by balancing compiled expense reports and travel vouchers.
•  Desktop Publishing & Editing - Converted and indexed 20 desktop publishing documents into .pdf /.doc format for on-line publication and download sales.  Proofread and corrected spelling, grammar, punctuation, and text attribute/layout errors in Adobe Acrobat and MS Word to ensure browser compatibility, uploading finished documents to server.
•  Website Management - Maintained 5 eBusiness websites selling download booklets and resume writing services to clients globally.  Manage content for over 400 pages receiving over 1 Million unique visitors annually.  Designed and created page layouts and graphics ensuring a unique feel for each site.
•  Customer Service & Sales - Managed the fulfillment of all online customer service and retail sales via phone and email.  Maintained online top 10 rankings in major search engines like Yahoo.com and MSN.com, on a small budget.  Implemented online affiliate program growing to over 2,800 affiliates in less than 4 months.

Loan Servicing & Documentation Tracking 
Banner Bank, 2003 to 2005
Provided Branch Administrative Support, Reception, Inventory & Shipping Needs 

•  Confidential File Maintenance
- Released confidential files to authorized personnel per banking/federal guidelines, tracked all transactions within Excel.  Maintained file room, chronological order, removing closed loans from main inventory.
•  Electronic Account Retrieval & Maintenance - Update and maintain over 4,000 insurance accounts, vehicle tiles and state/county/federally-recorded documents; such as UCC filings, DOT's, and Mortgages utilizing bank retrieval system.

Administrative Assistant & Departmental Support 
Optiva Corporation, 1994 to 1996
Supported 80+ Staff including VP of Operations & 9 Department Heads
Managed Inventory Records, Employee Confidential Files & Facilities Records

•  Administrative Assistant to VP of Operations & Departmental Support - Supported 9 departments, 80 office staff, VP of Operations, 3 Engineers, and 5 Production Managers.  Greeted visitors and verified access to secured building.  Created all outgoing correspondence while maintaining incoming correspondence, invoices and purchase orders for 9 departments.  
•  New Staff Training & Supervision - Conducted and supervised new employee orientations, trained clerical and temporary staff in office, OSHA/WSHA compliance and procedures. Managed confidential employee training files, accessed with security code clearance only, for over 300 employees.  

Reception & Office Administration for Employment Agency 
Advantage Temps, 1991 to 1994
Supported Owners & Sales Staff 
Provided Reception & Appointment Scheduling for Region-Wide Employment Agency


•  Employee Supervision & Training -
Supervised and trained 100's of oral, written and computerized employee trainings and equivalency tests, which included office applications, state/federal procedures and guidelines. Managed these employee case file records, schedules for trainings and equivalency tests.

Website Contents, Melissa Pontow 2007
Worldwide Rights Reserved
Website contents derivative of Proven Resumes & Confidence Builders, Regina Pontow 1992-2007